Applied Video Imaging provides support services that deliver real value to our customers. We do this by:
- Responding as quickly as possible to your inquiry, either on-line or by phone.
- Keeping our customers informed.
- Providing 24 hour turn-around on repairs or offer loaner equipment if the repair will exceed 24 hours
- Providing on-site engineering assistance for pre-sale, post-sales, and service if needed.
- Providing a 2 year warranty on all products.
- Listening to our customers.
For support questions please complete the form on the right side of the page.
For Product Return Material Authorization requests please complete the form on the right side of the page. Please note that the RMA form and authorization number will be returned using the email provided.
INTERFACE SPECIFICATION DOCUMENT
To request a particular ISD, which documents product wiring and installation details, please use the form on the right side of the page.
Feel free to contact us by phone at 434-974-6310, or by email at: firstname.lastname@example.org